Return Policy:
Unfortunately, due to our business being small, we cannot accommodate any returns, exchanges or refunds at this time. Please carefully view your order before purchasing.
Amour Archive 100% Guarantee Policy
At Amour Archive, we are committed to providing a seamless shopping experience. Our 100% Guarantee Policy ensures that you’re protected in the rare event that your order is not delivered due to a fault on our end.
Policy Terms:
You may request a refund only after two (2) weeks have passed from the latest estimated delivery date of your order.
This guarantee applies only if non-delivery is due to an error made by Amour Archive (e.g., we shipped to the wrong address or failed to dispatch your order).
What is not covered under this policy:
1. If the shipping address provided by the buyer was incorrect, incomplete, or lacked sufficient delivery details.
2. If the courier (postal or delivery service) misplaced, lost, or mishandled the package.
3. If delivery failed due to circumstances beyond our control, such as natural disasters, customs delays, or theft after confirmed delivery.
We strongly encourage all customers to double-check their shipping information before placing an order.
Unfortunately, refunds will not be issued in cases where incorrect or incomplete information was submitted at checkout.
If you have accidentally entered the wrong shipping information, please contact us via Instagram within 3 days of your order so we can change it to the correct information. Thank you! - Amour Archive