Important Notice

Contact Information at Checkout
Please ensure you provide both a valid phone number and email address when placing your order. These details are essential for receiving tracking updates and for allowing couriers to contact you if needed.

If a correct phone number is not provided, we cannot be held responsible for returned packages.

To add or update your phone number or email, please check your order status and use the “Change My Order” option. Updates can only be made within the first 1–2 hours after placing an order.

If your order was placed 1–2 days ago, please contact us directly via Instagram at @theamourarchive.

Order Cancellations

Orders can only be cancelled within 1–3 days of being placed.

You may cancel your order by logging into your customer account and cancelling manually, or by contacting our customer support team (@theamourarchive on IG) within this timeframe.

Once an order has been processed or placed into production (typically within 1–3 days), it can no longer be cancelled. This policy helps us reduce waste and avoid processing or dispatch delays for other customers.